We want our customers to be as happy with their purchased item as we are to have made it. Please be sure to read the product descriptions closely, as we do not accept returns on textile products so as to protect our customers from possible allergen exposure. If you have any questions regarding color, texture, pattern, size or any other design element, please contact us before placing your order and we'll gladly provide additional information and/or photos to help you make the right selection.
In the event you receive the wrong item or it arrives damaged, please contact us within 3 business days to initiate the exchange process. All exchanged items must be returned in the original packaging, and be free of pet hair, odors and stains.